Privacy Policy

Propellor (Propellor Consulting Pty Ltd)

Last updated: February 2026

1. Who We Are

Propellor (“we”, “us”, “our”) is the trading name of Propellor Consulting Pty Ltd.

We provide marketing capability diagnostics, learning programs, coaching, workshops and advisory services.

We are committed to protecting your personal information and handling it transparently and responsibly.

We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use and protect your personal information when you:

  • Visit our website

  • Submit a contact form

  • Subscribe to communications

  • Participate in a program or diagnostic

  • Engage our services

2. What Information We Collect

We may collect:

a) Contact Information

  • Name

  • Email address

  • Phone number

  • Company name and role

b) Enquiry Information

Information you provide when submitting a contact form or email enquiry.

c) Marketing Subscription Information

Details provided when subscribing to newsletters, program updates or event information.

d) Diagnostic & Program Participation Information

If you participate in a capability diagnostic or learning program, we may receive information relevant to your participation.

Where diagnostics are commissioned by a corporate client, reporting may be provided to authorised representatives of that organisation in accordance with agreed program parameters.

Diagnostics may be delivered via a third-party provider (see Section 6).

e) Technical Information

Our website (hosted on Squarespace) may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data

3. How We Collect Information

We collect personal information when you:

  • Submit a website contact form

  • Register for a program or workshop

  • Subscribe to communications

  • Engage us for services

  • Interact with our website

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Deliver services, programs and diagnostics

  • Provide access to resources or events

  • Send marketing communications where permitted

  • Improve our services

  • Comply with legal obligations

We do not sell or rent personal information.

5. Marketing Communications

We may send marketing communications about programs, workshops, resources and updates where:

  • You have provided consent, or

  • It is otherwise permitted under applicable law, including the Spam Act 2003 (Cth).

All marketing emails include an unsubscribe option. You may opt out at any time.

6. Third-Party Service Providers

Squarespace

Our website is hosted by Squarespace, which may process technical data such as website analytics and cookies.

Diagnostic Platform

Capability diagnostics may be delivered via a third-party technology provider. Personal andparticipation data submitted through that platform is processed in accordance with that

provider’s systems and security controls.

We take reasonable steps to work with reputable providers who implement appropriate data protection safeguards.

7. Coaching & Confidentiality

We treat information shared during 1:1 coaching or mentoring sessions as confidential and will not disclose it without consent, except where required by law.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online transmission or storage system can be guaranteed completely secure.

9. Access, Correction & Complaints

You may request access to personal information we hold about you and request corrections if it is inaccurate.

If you have a complaint about how we handle your personal information, please contact us using the details below. We will investigate and respond within a reasonable timeframe.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce agreements.

11. Cookies

Our website may use cookies and analytics tools to improve functionality and user experience.

You can manage or disable cookies via your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

13. Contact Us

Propellor

Propellor Consulting Pty Ltd

Email: admin@propellorconsulting.com